Welcome to PortinatxInformation & bookingsRates & booking conditions

Booking conditions

We use the reservation system of the Association of Hoteliers in Ibiza and Formentera, offering maximum safety and all necessary guarantees so you can buy with confidence.

If you want to know how much you'll spend, you just need to start a new booking and put the dates; the system will calculate the price of your holidays in Ibiza.

Notification message

At the time of confirming the booking, the system will send a message with the details of your reservation to the email address you specified, and also show the voucher on your screen. You can print and keep the bonus if you prefer, for future reference.

If your spam filter blocks the message with the details of your reservation, don' t worry, just contact us and we'll send it again.

Cancellations

If you can not come to Portinatx and enjoy your holiday in Ibiza, please let us know as soon as possible by phone or email.

Please indicate always very clearly the name of the person who made the booking, and the locator reference when possible (it is contained in the voucher heading).

We will refund the amount paid in the following cases:

  • If you report the cancellation more than thirty days prior to arrival, we will refund the deposit amount, excluding cancellation fee (5% of the deposit).

  • If you report the cancellation more than one week in advance, we'll refund 50% of the deposit.

  • If you communicate us with less time, you will not be able to recover the deposit.

IMPORTANT NOTE: You can use the direct link for cancellations that it is contained in the notification message sent by email, to effectively communicate the cancellation of your reservation, or you can send a message using our contact form, or you can also phone us directly.

NEW tourist tax

The price of the book does not include the new tourist tax, which will be communicated upon arrival, to be satisfied at the time of checkin.

The tax is calculated depending on the number of people and length of stay, among other factors.

Do you need airport transfer?

if you need to move to or from the airport, we suggest you click the web ibiza-hotel-bus.com.

ibiza-hotel-bus.com

Your transfer always easy and comfortable directly to our site.

Attentions to spam

Make sure your spam filter allows entry to all messages sent from @ibizahotelsguide.com before booking.

Beware of anti-spam filters

This prevents the message we send to you with the details of your reservation becomes blocked.

Once you have received our message, you can set the filter as before, if you feel it is necessary.